Fair Use Policy
Last updated: March 2026
Lovetone offers generous storage with every plan. To keep the service reliable and affordable for everyone, we apply a fair use policy. Below you'll find the specific limits per plan.
Limits per plan
| Free | Starter | Essential | |
|---|---|---|---|
| Number of files | 100 | Unlimited* | Unlimited* |
| Max. per file | 100 MB | 3 GB | 3 GB |
| Total storage | 1 GB | 200 GB | 200 GB |
| Upload period | Up to 6 months after the event | ||
| Retention period | 1 year after the event date | ||
* Unlimited within fair use: max. 10,000 files per event.
Supported formats
JPEG, PNG, HEIC, MP4, MOV and other common photo and video formats. Files exceeding the per-file size limit are automatically rejected with a clear message.
Misuse
Storage is intended for collecting memories from guests at an event. Automated or bulk uploads via scripts are not permitted. In case of misuse, we reserve the right to limit storage. We will always contact you first.
Questions?
Have a question about this policy? Contact us at ✉ E-mail.