Fair Use Policy

Last updated: March 2026

Lovetone offers generous storage with every plan. To keep the service reliable and affordable for everyone, we apply a fair use policy. Below you'll find the specific limits per plan.

Limits per plan

FreeStarterEssential
Number of files100Unlimited*Unlimited*
Max. per file100 MB3 GB3 GB
Total storage1 GB200 GB200 GB
Upload periodUp to 6 months after the event
Retention period1 year after the event date

* Unlimited within fair use: max. 10,000 files per event.

Supported formats

JPEG, PNG, HEIC, MP4, MOV and other common photo and video formats. Files exceeding the per-file size limit are automatically rejected with a clear message.

Misuse

Storage is intended for collecting memories from guests at an event. Automated or bulk uploads via scripts are not permitted. In case of misuse, we reserve the right to limit storage. We will always contact you first.

Questions?

Have a question about this policy? Contact us at ✉ E-mail.

Fair Use Policy — Lovetone | Lovetone